Shipping policy
Shipping Policy
At Kasuri Dawakhana, we aim to deliver your orders quickly and safely. Please review our shipping policy below:
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1. Order Processing
All orders are processed within 1–2 working days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
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2. Delivery Time
- Within Pakistan: 3–5 working days
- Remote Areas: 5–7 working days
Delivery times may vary depending on your location and courier service.
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3. Shipping Charges
- Shipping charges are calculated at checkout based on your location
- We may offer free delivery on selected products or promotional offers
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4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. Please ensure someone is available to receive the order at the provided address.
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5. Order Tracking
Once your order is shipped, you will receive a confirmation message with tracking details (if applicable).
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6. Delays & Issues
While we try our best to deliver on time, delays may occur due to:
- Weather conditions
- Courier issues
- Public holidays or unforeseen circumstances
In such cases, we appreciate your patience.
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7. Incorrect Address
Please ensure your shipping address and contact details are correct. We are not responsible for delays or failed deliveries due to incorrect information.
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8. Contact Us
For any shipping-related queries, feel free to contact us:
Email: support@kasuridawakhana.com